This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://mariedoboutique.com/legal/terms-conditions

‍

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

‍

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

‍

In-Store Pickup

In-store pickup is available for All purchases. Pickups are available Monday to Friday, from 8AM to 5PM. When picking up your order, you must arrive with email confirmation of your order details either printed or on your phone.

‍

Free Shipping

We offer free Standard shipping on orders over TZS 1,000,000/= within Dar es Salaam.

‍

Shipping Tiers

Shipping fees are estimated according to delivery locations with three tiers currently:

• Within Dar es Salaam = TZS 10,000/=
• Near Regions in Tanzania = TZS 10,000/=
• Far Regions in Tanzania = TZS 15,000/=
• Kenya = TZS 20,000/=
• Uganda = TZS 25,000/=

‍

Total package weight of the order is also added onto the shipping fees according to the following breakdown:

• Under 3kg (No additional cost)
• 3-6kg (+ TZS 5,000/=)

‍

DO YOU DELIVER INTERNATIONALLY?

We do not currently ship to locations outside of East Africa. However, we will be doing so in the near future!

‍

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days between Monday to Friday, excluding public holidays.

‍

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

‍

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: www.mariedoboutique.com/legal/returns-refunds

‍

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Phone: +255 754 907 020
• Email: info@mariedoboutique.com
• Online contact form: www.mariedoboutique.com/contact-us